Delivery Information for the UK, Ireland and the Channel Islands:
Next Working Day Delivery as Standard
Saturday before 12 am delivery available.
Deliveries are between 8:00 am and 6:00 pm Monday – Friday, premium deliveries are either before 10:30 am or 12:00 am.
A signature will be required on delivery and you can choose your day up to months in advance.
UK and The Channel Islands Delivery Restrictions
Service available to all postcodes excluding:
| LOCATION | 10:00 Express Monday-Friday | 12:00 Express Monday-Friday | Express Monday-Friday |
| England | TRI-93, EX23, PL10-15, PL17-18, PL22-35 | Service available to all postcodes | Service available to all postcodes |
| Wales | LD1-2, LD3 Sector 3, LD4-6, LD7 Sector 9, LL23-25, LL29 Sector 0-6, LL35-55, LL58-78, SA 19-20, SA32-33, SA35-48, SA61 Sector 9, SY15, SY16 Sector 3, SY16 Sector 4, SY17-20 & SY23-25 | Service available to all postcodes | Service available to all postcodes |
| Scotland & Scottish Isles | Scottish Isles, AB23, AB30-99, IV, KWI-14, PA21-40, PHI9-40, PH41 Sector 4 & PH49-50 | Scottish Isles, AB23, AB30-99, IV, KW1-14, PA21-40, PH19-40, PH41 SECTOR 4 & PH49-50 | Scottish Isles, IV, KW1-14, PA34, PA37-39, PH19-40, PH41 Sector 4 & PH49-50 |
| Northern Ireland | BT21-22, BT24-25, BT30-35, BT44-61 & BT68-94 | Service available to all postcodes | Service available to all postcodes |
| Isle of Wight | Service not available | Service not available to all postcodes | Service available to all postcodes |
| Isle of Man | Service not available | Service not available | Service to the Isle of Man is two days guaranteed |
| The Channel Islands and Isles of Scilly | Service not available | Service not available | For services to the Isles of Scilly please contact our sales team on 0161 626 8066 |
Order Tracking
We can provide, on request, live tracking information.
Delivered Direct From Masterflex Group / Other Locations
FAQ
Most frequent questions and answers
Yes! There is an opportunity for you to enter the delivery address details on your purchase order or by telephone.
All orders require a signature on delivery. However, if no one is available to sign for the parcel the couriers will take back the delivery back to us, for it to be delivered after your confirmation of availability.
If you wish to cancel your order please inform us by on of the following:
Phone – 0161 626 8066
or
Email us at sales@mastflex-uk.com
You will receive e-mail confirmation of your order once it has been placed. Once a consignment number has been allocated you will receive despatch confirmation with your invoice attached.
Products “made to order” can be unavailable for Next Day Delivery, we will inform you of their lead time before the order has been placed.
Delivery to Northern Ireland is usually within 2 working days.
We are only able to deliver to the Republic of Ireland, the United Kingdom and the Channel Islands.
For France use Masterflex SARL: Masterflex.fr
For the Czech Republic use Masterflex Cesko s.r.ol.: Masterflex.cz
For the USA use Masterduct, Inc.: Masterduct.com
For Sweden use Masterflex Scandinavia AB: Masterflex.se
For Brazil use Masterduct Brasil: Masterduct.com.br
For China & Asia-Pacific use Masterflex Asia Pte. Ltd.: Masterflex.asia
For Germany and all other EU Countries use Masterflex SE: Masterflex.de