Delivery

Masterflex Delivery Van

Delivery Information for the UK, Ireland and the Channel Islands:

Next Working Day Delivery as Standard

Order before 2 pm weekdays or 11:00 am Fridays for delivery the next working day as standard.
 

Saturday before 12 am delivery available.

Deliveries are between 8:00 am and 6:00 pm Monday – Friday, premium deliveries are either before 10:30 am or 12:00 am.

A signature will be required on delivery and you can choose your day up to months in advance.

UK and The Channel Islands Delivery Restrictions

Service available to all postcodes excluding:

LOCATION10:00 Express
Monday-Friday
12:00 Express
Monday-Friday
Express
Monday-Friday
EnglandTRI-93, EX23, PL10-15, PL17-18, PL22-35Service available to all postcodesService available to all postcodes
WalesLD1-2, LD3 Sector 3, LD4-6, LD7 Sector 9, LL23-25, LL29 Sector 0-6, LL35-55, LL58-78, SA 19-20, SA32-33, SA35-48, SA61 Sector 9, SY15, SY16 Sector 3, SY16 Sector 4, SY17-20 & SY23-25Service available to all postcodesService available to all postcodes 
Scotland & Scottish IslesScottish Isles, AB23, AB30-99, IV, KWI-14, PA21-40, PHI9-40, PH41 Sector 4 & PH49-50Scottish Isles, AB23, AB30-99, IV, KW1-14, PA21-40, PH19-40, PH41 SECTOR 4 & PH49-50Scottish Isles, IV, KW1-14, PA34, PA37-39, PH19-40, PH41 Sector 4 & PH49-50
Northern IrelandBT21-22, BT24-25, BT30-35, BT44-61 & BT68-94Service available to all postcodes Service available to all postcodes
Isle of WightService not availableService not available to all postcodesService available to all postcodes 
Isle of ManService not availableService not availableService to the Isle of Man is two days guaranteed
The Channel Islands and Isles of ScillyService not availableService not availableFor services to the Isles of Scilly please contact our sales team on 0161 626 8066

Order Tracking

We can provide, on request, live tracking information.

Delivered Direct From Masterflex Group / Other Locations

Items which are, occasionally, delivered directly from other locations are currently not able to be tracked.

FAQ

Most frequent questions and answers

Yes! There is an opportunity for you to enter the delivery address details on your purchase order or by telephone.

All orders require a signature on delivery. However, if no one is available to sign for the parcel the couriers will take back the delivery back to us, for it to be delivered after your confirmation of availability.

If you wish to cancel your order please inform us by on of the following:

Phone – 0161 626 8066

or

Email us at sales@mastflex-uk.com

You will receive e-mail confirmation of your order once it has been placed.  Once a consignment number has been allocated you will receive despatch confirmation with your invoice attached.

Products “made to order” can be unavailable for Next Day Delivery, we will inform you of their lead time before the order has been placed.

Delivery to Northern Ireland is usually within 2 working days.

We are only able to deliver to the Republic of Ireland, the United Kingdom and the Channel Islands.

For France use Masterflex SARL: Masterflex.fr

For the Czech Republic use Masterflex Cesko s.r.ol.: Masterflex.cz

For the USA use Masterduct, Inc.: Masterduct.com

For Sweden use Masterflex Scandinavia AB: Masterflex.se

For Brazil use Masterduct Brasil: Masterduct.com.br

For China & Asia-Pacific use Masterflex Asia Pte. Ltd.: Masterflex.asia

For Germany and all other EU Countries use Masterflex SE: Masterflex.de